Have a question or need assistance? Our customer service team is available to help you!

You can also submit General Inquiries through our Comments and Compliments link.

Phone Numbers

General Inquiries 801-RIDE-UTA (801-743-3882)

Hours of Operation:

• Monday through Saturday: 6 a.m. – 11 p.m.
• Sunday: 7:30 a.m. – 6 p.m.

UTA Paratransit: 801-287-7433

Guaranteed Ride Home (Eco Pass Holders Only): 801-BUS-HOME (801-287-4663)

UTA Transit Police: 801-287-EYES (801-287-3937)

Crossing and Crossing Arm Issues: 1-844-887-5455 (note the crossing ID number located on thesign when reporting an issue)

TDD*: Relay Service 711

Please note that UTA does not have a dedicated TDD number. If you are deaf or hearing impaired and use either a teletypewriter (TTY) or computer equipment with TTY capability, place your telephone calls by dialing 711 (Relay Utah) and provide the operator with the number for UTA (801-743-3882).

UTA protects your personally identifiable information received at the time you submit a comment to UTA’s Customer Service department either telephonically or electronically. Comments received will be used for internal UTA purposes only. Incoming customer service comments are subject to the provisions of the Governmental Records Access and Management Act (GRAMA). As such, UTA will release any personally identifiable information only as required by law.

Customer Service Information

Salt Lake City - Meadowbrook
3600 S. 700 W.
Salt Lake City, UT 84119
(801) 287-4664
Walk-in Hours: Monday-Friday, 7 a.m. to 6 p.m.
Phone Hours: Monday-Friday, 8:30 a.m. to 5 p.m.

Provo Central Station
701 S. Freedom Blvd.
Provo, UT 84601
801-227-8923
Hours: Monday-Friday, 7 a.m. to 6 p.m.

Ogden Transit Center
2393 Wall Ave.
Ogden, UT 84401
(801) 626-1207
Hours: Monday-Friday, 7 a.m. to 6 p.m.